Single Throw Launches New Offering: RECOVER
Wednesday, May 04, 2011
As the Internet grows and diversifies, it becomes more difficult to monitor mentions of brand names and customer reviews. Single Throw Internet Marketing launches new strategy to help companies protect their good name.
Wall, NJ—May 04, 2011—In the landscape of the Internet, it becomes ever more difficult to snuff out the small brushfires of negative feedback before they become an inferno and burn your business down. Apparently, everyone who has an internet connection has a match, and everyone has an Internet connection. It’s far too easy to whip out a smartphone, tablet, or a laptop and post a Google review as inspired as MAN, THAT COMPANY SUCKS. Suddenly, your company, that company, is about to lose customers.
Single Throw Internet Marketing combats these brushfires with their latest Internet marketing service, RECOVER. Reputation Management Specialists at Single Throw are trained to locate any mention of a company’s brand name, and, once they find one, to take action.
Negative review posters are engaged, and the conversation between unhappy customer and company begins in an attempt to rectify the situation and, hopefully, have the review removed from the internet, or, at least, amended. Positive reviews, on the other hand, are leveraged through all available channels so that the positive feedback is spread.
Nicole Farella leads the team of Online Reputation Specialists. She says, “Reputation Management is an important aspect of a companies’ Internet marketing strategy because the Internet is rapidly becoming a place where customers go to find out about your product or service. I don’t care how well you show up in Google, if you have negative reviews, you’re losing customers. It’s my responsibility to go find the places where customers are talking about your products and services, address the negative reviews, and leverage the positive ones.”
The Internet is becoming an increasingly hostile battleground between companies and customers as it becomes easier to post customer feedback and as customer feedback begins to play a larger role in customer decision making. Single Throw’s RECOVER service seeks to meet this challenge head on, protecting a company’s good name on the Internet.
Single Throw has developed Internet strategies that have achieved outstanding results in the areas of increased web presence and online sales for numerous companies and organizations, including Laughing Cow, Sara Lee, Endust, Kiwi Shoe Care, Scholastic, Acer, Kozy Shack, Harley Davidson, Conair, Bath Fitter, and others. For more information on Single Throw’s services, call 732-451-0820 or visit their website at www.singlethrow.com/recover.
1800 Rt 34, Bldg 3, Wall NJ 07719